AIR CONDITIONERS
Please be conservative when using the air conditioner. Keep the thermostat at auto 70-75 degrees and keep windows and doors closed. Repairs from misuse of the HVAC system will be billed to your security deposit.

REFRIGERATORS
The refrigerator and freezer must be left on #5 medium setting. Raising the setting too high will put the unit under stress. This will cause the refrigerator to go into a defrost cycle, completely shut off, and burn up the compressor. Please allow 24 hours for refrigerator to reach desired temperature after loading groceries.

ICEMAKERS
If icemakers are empty when you arrive, please be patient. It takes several hours for the icemaking cycle to complete. If you have an under-the-counter icemaker, please make sure it is turned on. If the icemaker is in the refrigerator, please check that the metal arm is in the down position.

DAMAGE
Please report any damages to our Outer Banks office immediately. Damages are covered by the Damage Waiver. Details were mailed with your reservation agreement and are available at our office. We ask our guests to help keep our homes in good condition by reporting any damages or problems. Thank you for your assistance and cooperation!

KEYS
Two sets of keys for your Outer Banks vacation home are issued at check-in. Please keep track of them. Failure to return your keys at the time of checkout can result in a charge to your security deposit.

FIREWORKS
Fireworks are not permitted on the property, including decks, walkways, driveways, yards and dunes. ALL fireworks are prohibited in Duck. All other towns allow the type of fireworks sold on the Outer Banks.

DOGS
Dogs are not allowed in any rental cottage unless otherwise indicated. Cottages allowing a dog are limited to not more than 2 housebroken dogs. A $95 fee, plus sales tax, is charged for professional flea extermination on all reservations allowing a pet. DOGS FOUND IN PROPERTIES NOT ALLOWING DOGS IS GROUNDS FOR IMMEDIATE EVICTION. To avoid eviction, please declare all dogs. All dog waste must be disposed of prior to your departure or additional cleaning charges may be due.

GRILLING
Grilling is not permitted except on concrete surfaces. Do not attempt to use outdoor grills on decks, porches or near wooded areas. Please be sure you clean the grill and dump the ashes before you leave so the next guest finds it ready for use.

MAINTENANCE
From time to time, it may be necessary for us to enter the vacation home during reasonable hours for any purpose connected with the repair, care or management of the property. If this is necessary, we will make every effort not to disrupt your vacation. Every effort is made to keep each property and its equipment in good working order. Please notify our check-in office of any difficulty you incur during your stay so repairs can be made. We will make every effort to eliminate any problems or have repairs made as soon as possible. Please bear in mind that we have limited resources here on the Outer Banks, and cannot guarantee 24 hour per day repair services. A little patience will help each of us! No rebates will be made for mechanical failures or malfunctions, unfavorable weather, early departure, interruption of utilities, maintenance problems or construction in the area. As the Outer Banks continues to grow, construction may be taking place next to or near the home you rent. Please be advised.

OCCUPANTS
Please refer to lease agreement - item #25.